FAQ

After payment you will immediately receive a confirmation email from us. We will process your order within one day. After we have processed your order, you can track your order via the track & trace link in the email. You can also look it up via the tracking portal.

Any other questions about or related to shipping can be send to info@tomasu.nl.

Find your order via our tracking portal.

If you’re not satisfied with the content (unopened) of your delivery please get in touch so we can find a suitable solution. Don't forget to mention your order number.

We want to make buying Tomasu Soy Sauce fast, secure and easy and accept the following payment options:

• iDEAL
• Creditcard (Visa, MasterCard, American Express)
• Apple Pay
• Bancontact